Our Squarespace support experience was not great. There are tons of resources available, but that’s also kinda the problem. There’s too much stuff and it’s not easy to find your way. We went looking for the live chat option, and unfortunately, that wasn’t much better. In order to reach the live chat, we had to fill out three drop-down boxes regarding our issue. Then, it still tries to send you over to an article or email. This repeated multiple times while we were waiting in the queue. They kept trying to send “how-to” articles, instead. Finally, we got on with an agent. But even that was slow. The entire process took around twenty minutes to get a simple answer to our question. And then, how did the support rep help? By sending us another link to a how-to article.
"I am really impressed with the work put into creating Mobirise. I love the ease with which Websites can be built in a few minutes using this awesome product. I like the intuitive drag and drop process and the mobile-first approach. I love this product, but it seems incapable of creating corporate Websites, because of the simple designs. Generally, I want to commend you for your work. The product is awesome. With more block options, increased flexibility, Mobirise would favorably compete with the top free website builders - wix, weebly, squarespace. I'll be standing by. Your product has great potential. Keep working."
Starting with Wix's ADI (artificial design intelligence) tool, some of the site builders now offer a tool that lets you enter social accounts and other personal or business info, and presto bingo, they get you a no-work website. Jimdo and Simvoly now offer similar if somewhat less ambitious tools. Wix's ADI even impressed a professional designer acquaintance of ours with results we saw in testing, mostly using images and information it scraped from her LinkedIn account.
Michael Muchmore is PC Magazine's lead analyst for software and web applications. A native New Yorker, he has at various times headed up PC Magazine's coverage of Web development, enterprise software, and display technologies. Michael cowrote one of the first overviews of web services for a general audience. Before that he worked on PC Magazine's S... See Full Bio
This is great information, thank you for this article. I’m just being pulled in too many directions with what to chose. I’m building a website for my blog and podcast. I already have a hosting site for my podcast but I also want a site for my blogs and about me for my followers to reference too. I want all my social media links along with my buzzsprout link to my podcast. Which website builder would you recommend? I would like to have a player on my site if possible.