Great article, comments and discussion thread...thanks to everyone. My question is which of the site builders would be best for constructing a service business (versus selling and shipping a product) where different service event activity dates/times must be scheduled, payments processed and confirmations and follow-up details sent after purchase? Appreciate your insight. Thx!

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This is a great review post on website builders. I have tried some of them myself but most of them were hard on the budget and too clunky for me to actually use. Weebly and Squarespace did have what I was looking for but decided to abandon them for lack of time. The customer service on most of these is pretty bad (except the top3). I was actually going to do a review on most of these website builders myself but you’ve done a good job here.
The research for this site is exhaustive and, for the most part, understandable. Some of the detail was a bit over my head, but for those who are seriously seeking the right website builder for their needs, this is an unbeatable resource. I am wondering why WordPress is not mentioned, but perhaps it is not considered a website builder. Congratulations on a job well done, providing valuable information on a subject that often seems too complex to unravel.
Back in the days, knowing how to create your own website required knowledge about HTML code, CSS and Flash. Making your own website nowadays doesn’t require you to have these skills anymore. Content Management Systems (CMS) like Shopify, Wix or Wordpress can help anyone build their website from scratch. These website building platforms are user-friendly and help you manage your online content easily. Most websites make use of Wordpress, so we’d suggest that you do too.

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Jimdo can also help you to create a free online store! You do only have a limited number of products you can sell on the free plan, and there is a transaction fee unless you upgrade. But, this is still a great way of getting your online selling started without the fear of financial risk. You can create your site for free and start selling, and then look at your upgrading options as your business grows.
Why wasn’t 1and1’s in there? the were rated 31 by SMB trust & Consumer Reports. I love mine. The have loads of templates, & comes with literally everything. SSL Cert, 200 emails, SEO tool, Newsletter tool,Numerous payment and delivery methods, Site Analytics, mobile optimized all for less than $15 a month. 3 other things I love are they the have 24/7 US hosted Tech support, they don’t post any ads on my site and the don’t take a penny when i sell items!!
I have no experience with blogs other than what I read online. I would appreciate your help regarding a “shared” blog. A friend and I are considering contributing posts to the same blog. Is it allowed? …to “own” a blog together? If so, how would we do it; should we both follow the steps installing WordPress etc. and then one of us create it and the other just logs in with the username and password?
Don’t forget – we guarantee that you will need to re-design your website at some point. It can be a big revamp, or just re-designing portion of your website. You will be making a lot of changes to the layout and content as you better understand what your website visitors are looking for, and what’s working on your website and what isn’t. Keep this in mind and plan accordingly. We wished someone told us about this back then.
Michael Muchmore is PC Magazine's lead analyst for software and web applications. A native New Yorker, he has at various times headed up PC Magazine's coverage of Web development, enterprise software, and display technologies. Michael cowrote one of the first overviews of web services for a general audience. Before that he worked on PC Magazine's S... See Full Bio
I consider myself tech savvy, well with everything up to this point anyway. I have zero coding or website building experience. The 1st & only one I’ve tried is Weebly, which was nothing but a waste if time for me. I named the pages I want on my website, but beyond that, couldn’t accomplish anything at all. Tried for about an hour. Couldn’t even figure out how to get our logo to show up properly anywhere on the website. So hopefully Wix will be more user friendly for me. Not a fan of Weebly, but I admit it could have a lot to do with my lack of knowledge & experience building websites.

"As someone who came to web design from graphic design I work visually & use WYSIWYG web builders with some limited code knowledge - enough to do some minor editing, insert code into head/body etc but that's about it. However the spectre of responsive web design has been weighing on my mind of late, even though I can & do create dedicated mobile pages it is a lot more work, although I do prefer the look of dedicated pages as responsive tend to be quite plain & all the same. But I know having a responsive option would be a good thing to be able to offer if I get clients that want it. Your Mobirise is the first responsive web builder I have seen that is actually easy so importantly - intuitive!! Thanks!"
As we said in the last step, templates provide a framework. Given how many people use builders to make a website nowadays, odds are there are a few sites out there with the same framework as yours. At the very least you will need to populate a chosen template with content specific to you. And to really stand out, you’ll need to do some customization.
Mobirise Website Builder offers 50+ themes and 150+ demo pages that include sliders, galleries with lightbox, articles, counters, countdowns, full-screen intros, images & videos, features, data tables & pricing tables, progress bar & cycles, timelines, tabs & accordions, call-to-action, forms, Google maps, social blocks, testimonials, footers, and more. Blocks are designed considering the latest web design trends, and they are flexible and full of customizing options.
Support among the services varies widely, from free WordPress.com account's only offering community support, to Jimdo's email-only service, to Wix's telephone-callback service—even for free accounts! Many of the site builders offer rich online support knowledge bases and FAQs, so there's a good chance you won't even need to contact the company. I test each service's support as part of the review process by asking about some less-common site-building procedures.

Websites can have many functions and can be used in various fashions; a website can be a personal website, a corporate website for a company, a government website, an organization website, etc. Websites are typically dedicated to a particular topic or purpose, ranging from entertainment and social networking to providing news and education. All publicly accessible websites collectively constitute the World Wide Web, while private websites, such as a company's website for its employees, are typically part of an intranet.

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I think you should consider mentioning some of the options available for the open source version of WordPress (WordPress.org). The most notable option we have now I think is the page builder plugin Elementor from Pojo. The free version has tons of widgets one could use to build a responsive website for free without touching a line of code. I believe the space in WordPress.org is no longer for just for Developers. Anyone in the beginner stage can build sites on WordPress with much more flexibility than anything like WIX could ever offer since they are a closed platform. Mathew from LaunchParty has provided an amazing FREE course that will guide you how to build amazing sites with WordPress and Elementor. And he even provides you with amazing Elementor templates that you can use. Lastly, please note that not every thing that is meant to be sustainable is truly free. Last time I checked, in order to have a proper website with WIX, it was only free when you use their domain extension. If you ever wanted to remove WIX from the domain name, then you would have to pay for that. On the other hand, WordPress.org is open source, meaning free. But hosting is not, neither is your own domain name. There are many WordPress plugins that are worth paying for as well, including Elementor as well as others that will handle other important features such security.

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One downside of most of these services is that, should you someday want to move to another web host, you'll likely be out of luck because of the custom code they use to display your site. Only a few of the services here let you take your site to another web hosting service: The most complete example of this is Weebly, which lets you download the standard site server folders. Squarespace offers some transferability by letting you output your site in standard WordPress format. As you might expect, the same transferability holds for WordPress.com.

I have personally built two different sites using WordPress and found it very easy to use, setup and configure. Once it is initially setup, maintaining the site is as easy as logging into the WordPress admin site and adding your content. I was initially very surprised by the ease of the setup to get my sites up and running. I was able to get the site online and running on a customer domain within 15 minutes. This was a welcome surprise to me the fist time I used WordPress. While WordPress sites are not as simple as drag and drop configuration for the novice computer user, average users will find it easy to edit text and add content using the built in templates. The price is possibly the most attractive feature of WordPress. The word free will often attract users but the usability and ease of the software is what will make users stick with the platform. After building two sites on WordPress, I would strongly recommend it and will surely use it for my future website building projects.
"I just wanted to tell you how much I love your product — after coding sites since 1999 — I can have a world class landing page or simple site up in minutes. I’m having a freaking blast using this product of yours! :-) I am a perfect user for Mobirise Simple Website Builder, as I am that entrepreneur, the guy needing to frequently put up great web pages and small sites for new ideas, products, events, etc. in the course of running my busy business. Coding dumdums like me all over the world will flock to Mobirise Free Website Builder by the thousands and thousands for such a drag and drop platform for producing gorgeous, responsive, static sites with truly ZERO coding."
Some web designers/developers like to install WordPress manually to get a custom install of the components they want and don’t want. Others will need to manually install because their web host does not have the “1-click-installation” capability. If this applies to you then you’ll need to have a quick read through of my Manual WordPress Set-Up Guide.
While the the best of them offer surprising amounts of flexibility, they also impose stringent enough restrictions to page design that you shouldn't be able to create a really bad looking site using one of these services. Typically you can get a Mysite.servicename.com style-url with no commerce abilities for free from one of these services; you have to pay extra for a better URL and the ability to sell. One issue to consider is that if you eventually outgrow one of these services, it can be hard to export your site to a full scale advanced web hosting like Dreamhost or Hostgator. If you know that's where you are eventually going, it may be better to skip the sitebuilder step.

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I personally don’t think site builders will ever replace web designers/developers completely. Most site builders are targeted at small businesses and could never meet the demands required for larger businesses with all their complex requirements. I think Shopify plus is the only product trying to take on the larger CMS platforms right now (e.g. Magenta, Demandware) in the eCommerce space

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With WebStarts the drag and drop editor provides a true 'what you see is what you get' experience. You're empowered to create a unique website that conveys the value of your products and services. In addition, WebStarts is jam packed with powerful features that would cost extra with our competitors. All of this is backed up with live support, based right here in the USA. Our friendly and knowledgeable staff is happy to help bring your website to completion.

If those template customizations don’t look like enough for you (though if you’re building your first website, they will be), you might want to think about building your website on an open source platform like WordPress.org. You will get more flexibility, but if you’re not a coder, learning WordPress takes a lot of time — especially compared to drag-and-drop builders.


The research for this site is exhaustive and, for the most part, understandable. Some of the detail was a bit over my head, but for those who are seriously seeking the right website builder for their needs, this is an unbeatable resource. I am wondering why WordPress is not mentioned, but perhaps it is not considered a website builder. Congratulations on a job well done, providing valuable information on a subject that often seems too complex to unravel.
Eric narrowly averted a career in food service when he began in tech publishing at Ziff-Davis over 25 years ago. He was on the founding staff of Windows Sources, FamilyPC, and Access Internet Magazine (all defunct, and it's not his fault). He's the author of two novels, BETA TEST ("an unusually lighthearted apocalyptic tale"--Publishers' Weekly) an... See Full Bio
Mobile friendly and responsive design means that you don’t need to know how to code — this could even be your first time working with a domain — and setting up your new site requires only a few steps. GoCentral Website Builder is designed to generate style choices that you can quickly review and chose without diving into your site’s settings. This will give your visitor an enjoyable experience that feels natural from either a desktop or mobile device.
Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have.

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Hi Edith, thank you for commenting and updating us with your story. Website creation might sound difficult to some people, but come to think of it, it is really easy as pie. I know kids and elderly alike that have learned to use a website building software so quickly that it is just amazing. Producing multiple sites is than easy, even taking it a step further and starting services to build stores and web sites for others! Thank you for sharing Edith, Good Luck with all!


Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have.

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I consider myself tech savvy, well with everything up to this point anyway. I have zero coding or website building experience. The 1st & only one I’ve tried is Weebly, which was nothing but a waste if time for me. I named the pages I want on my website, but beyond that, couldn’t accomplish anything at all. Tried for about an hour. Couldn’t even figure out how to get our logo to show up properly anywhere on the website. So hopefully Wix will be more user friendly for me. Not a fan of Weebly, but I admit it could have a lot to do with my lack of knowledge & experience building websites.

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Accept online payments/set up an online store: On some builders like SITE123 and Strikingly, you can create an online store on the free plan, and sell one or two items, but to sell any more you have to upgrade. On some you can create a store, but you must be on a paid plan to actually accept payments through your website, (like Wix). Others won’t let you create a store at all unless you’re paying, such as Weebly. So it varies, but one thing remains the same: in order to have a successful and scalable online store you will need to upgrade to a paid plan sooner or later. Once you’re on a paid plan you can unlock features such as connecting different payment types, (for example PayPal, credit/debit cards etc), get rid of transaction fees, track and manage your inventory, and more!

Do you want to include a blog? This will be helpful for search engine optimization (SEO) — more on that in a minute — encourage engagement and community, build your reputation,  and establish you as an expert. If the blog is the cornerstone of your site, take some time to outline (or, for overachievers, write) your first few posts and plan some topics you might write about over the next year.

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Doodlekit is one of the most unusable and unintuitive website builders on the market. Editing the limited number of templates is confusing and convoluted and taking advantage of the advertised features is more trouble than it’s worth. Despite my extensive history with site builders and web design, I found myself confused and frustrated when trying to make even the simplest changes on my Doodlekit website.
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